Customer Reviews
Intown Craftsmen is proud to be a local general contractor serving the Atlanta community, especially when it comes to remodeling or restoring vintage properties. Read what others are saying about our work and their experience with our company!
Positive: Professionalism, Responsiveness
Even though my job was not a good fit for Intown Craftsmen, Russ was very helpful in discussing other options that would work better for my situation. I appreciate his honesty and not trying to sell me services that would not be financially beneficial to me. His knowledge and willingness to assist someone that would not be his client, is unheard of in this industry. I will definitely call on Russ when I have a project more suitable.
We have used Intown Craftsmen for several projects around our house. What I appreciate most is that I know the work will be done properly. After purchasing a home, there were several small things that needed to be addressed, so I also appreciate the convenience of calling one person for various things rather than search for a quality tradesman for each small project. All of the tradesmen who called on our house projects were very polite and professional. Also, when Russ or any of the tradesmen noticed a problem, they pointed it out to me without pressure to have it addressed right away or through their business. Finally, if there is something I need to have addressed that Intown Craftsmen doesn’t contract with someone for, they are happy to provide a recommendation.
Used Intown Craftsman to make repairs on our old deck and screen porch. They replaced several weak deck boards and made important safety improvements to the deck structure. They also repaired some old water damage in the ceiling of our screen porch. Deb in their office was great to work with, she went out of her way to keep us informed as the repair work was completed.
I had InTown work on a few different projects while renovating my Brookhaven house, and I couldn't be happier with how it turned out! Their were some complications, but Russ (the owner) was fair, and I can't say enough good things about Deb who works in their office. She was an absolute saint who went above and beyond to make sure I had a great experience with Intown. I'd recommend them to anyone!
I had InTown work on a few different projects while renovating my Brookhaven house, and I couldn’t be happier with how it turned out! Their were some complications, but Russ (the owner) was fair, and I can’t say enough good things about Deb who works in their office. She was an absolute saint who went above and beyond to make sure I had a great experience with Intown. I’d recommend them to anyone!